Through My O2 application, Telefónica UK delivers a more intuitive user experience.
This case study covers Telefónica UK expanding the capabilities of its My O2 application and utilizing Digital Realty’s PlatformDIGITAL™ solution. By re-architecting the digital infrastructure behind the My O2 application, Telefónica could scale in line with their growing customer base, as well as improve its customer experience through added services.
With PlatformDIGITAL® we have resolved issues of scalability that were limiting the potential of the My O2 account management application – and improved the experience of our customers.
José Plana Mario , Principal SRE, Telefónica UK