Employee engagement 

We are committed to being a proactive, engaged member of the communities where we operate. This includes hiring locally and supporting local businesses, engaging with communities, schools, non-profit organizations, and local authorities, and conducting business with high standards to be a good neighbor. Our corporate culture is key for employee satisfaction and empowerment, underpinned by our Together@Digital programs, strong benefits, work culture, and career opportunities.

Our grassroots Employee Resource Groups (ERGs) provide opportunities to collaborate and connect. More than 1,000 employees are members of our five ERGs. Our ERGs sponsor group-focused events that offer learning and development opportunities. All employees are welcome to join any ERG.

In 2024, we continued to use a third-party platform to anonymously gather employee feedback and give managers the tools to improve engagement.

With a strong 84% survey response rate, these employee perspectives shed light on the impact of our actions and highlight areas for continued focus.

Training and development

We support the growth and development of our employees through a comprehensive training and development program. Our Training Policy is designed to enhance individual performance, respond positively to change, and focus on better supporting our customers. 

Our Digital University program offers a range of courses covering areas such as Operations, Legal, Ethics, and Compliance, Management and Leadership, Risk Management, Sales, Workplace and Belonging, and Information Security and Privacy. We encourage employees at all levels and employment types to pursue training and education courses specific to their expertise.

In 2024, 100% of employees completed training on Cybersecurity, Global Data Privacy, Insider Trading, FCPA, and Anti-Corruption Compliance. Our anti-discrimination and anti-harassment policy includes mandatory training for all managers and all US employees.

Fairness and Belonging

21

8%

Hours per FTE spent on training and development in 2024.

Our voluntary turnover rate, well below industry average.

Hours per FTE
spent on training and development
in 2024.