Service Exchange

The Power to Transform Your Network

Future-Proof Your IT Architecture

A recent survey from leading IT professionals indicates 96% of enterprises are now using the cloud, with 81% adopting a multi-cloud strategy and 51% using hybrid cloud, citing security and managing cloud spend as the top challenges in leveraging the cloud effectively.1 Despite those challenges, many enterprises are expected to continue moving more of their workloads to the cloud, with the need for digital transformation as the leading factor driving adoption of public cloud in their efforts to change business models and drive IT agility.2

Transform Your Networks to Meet the Demands of Your End Users

Simplify Hybrid Cloud with the Power of Service Exchange:

  • A Secure Private Cloud Connection – Reduce complexities and inefficiencies by avoiding the Public Internet
  • Simple Multi-Cloud Access – Use one connection to access multiple clouds in multiple global cloud regions
  • Fastest, most reliable Cloud Access – Use local connections to Major Cloud Providers on our Connected Campuses
  • Highly Available Cloud Access – All cloud On Ramps with redundant connectivity options via Service Exchange The ability to Expand Addressable Markets, Menu of Services and Customer Reach. Service Providers Learn More

Expand Your Networks with Resiliency, Stability and Global Reach

With Digital Realty, you can harness the power of:

  • A Trusted Partner: 16 Years of experience and 10 years of 5 Nines (99.999%) uptime
  • An Unparalleled Global Footprint spanning 33 Metro Areas
  • Flexible Hybrid Cloud Solutions – One Cabinet to Multi-Megawatt Deployments
  • Choice in a wide range of Service Providers across our growing ecosystem

1 RightScale 2018 State of the Cloud Report
2 LogicMonitor’s Cloud Vision 2020: The Future of the Cloud Study

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Service Exchange: Hybrid Cloud Made Simple

Digital Realty Service Exchange removes the complexity of Hybrid cloud by giving you instant, private, secure access to a variety of service providers across our global ecosystem from a single port.

Service Exchange

  • Service Exchange, powered by Megaport is a software-defined network (SDN) that allows a customer to establish direct, private connections to multiple cloud service providers (including Amazon Web Services, Google Cloud and Microsoft Azure), other participants of the platform, and other data centers on the connected network from a single interface.
  • The underlying platform of Service Exchange is provided by Megaport, a leader in SDN-enabled interconnection solutions, based in Australia. Established in 2013, Megaport built the world’s first SDN-based neutral fabric in order to change the way enterprises connect to services.
  • Digital Realty leverages the full breadth of the Megaport global platform capabilities via Megaport’s API infrastructure and has built enhanced features including physical redundancy and integrated reporting, only available within Digital Realty data centers. 


Create More than 55x Faster Hybrid Cloud Solutions with Maximum Security, Availability and Elasticity


Service Exchange Product Brochure

Learn more about how Service Exchange can enable your IT applications today and in the future.

Service Exchange Markets


  • Ashburn
  • Amsterdam
  • Atlanta
  • Boston
  • Chicago
  • Dallas
  • Frankfurt
  • London
  • Los Angeles
  • Miami
  • New York
  • Phoenix
  • Portland
  • San Francisco
  • Seattle

Planned 2018 

  • Dublin

Features and Benefits for Enterprises 

  • Private Access to Cloud Providers of Choice – Service Exchange provides enterprises private, secure, high throughput, low latency access over a single interface to multiple cloud service providers and partners, overcoming some of the inherent challenges and limitations of internet access and enabling critical workloads that may not have been possible previously.
  • Self-Service through MarketplacePORTAL – With Service Exchange, the customer’s physical and virtual connections can be self-managed through a single portal, providing customers the visibility and reporting capability to address their connectivity requirements more rapidly and efficiently.
  • Flexible Pricing Models – The platform allows customer to manage their private access costs more efficiently and effectively.
  • Expanded Ecosystem – Gain access to a wide range of clouds, networks and partners outside Digital Realty’s data center footprint.

Features and Benefits for Service Providers

  • Expand Addressable Markets and Customer Reach – Service Exchange gives providers instant access to thousands of enterprises within the Digital Realty ecosystem, as well as extended connectivity to regional cloud epicenters around the globe.
  • Operational Scalability – Automated network provisioning reduces manual efforts and accelerates speed to market for customers to begin adopting and consuming cloud services.
  • Technical Scalability – Aggregating traffic from multiple customers over a single connection allows customers to scale more efficiently.