• Americas

      Count on quality and consistent customer services across more than 290 data centers in North and South America.

    • EMEA

      Harness cloud and carrier-neutral data center, colocation, and interconnection solutions across Europe and Africa.

    • Customer Stories

      • XTREME-D

        Find out how XTREME-D was able to meet its objectives and has positioned itself for further growth by partnering with Digital Realty and leveraging PlatformDIGITAL®.

        Keep Reading
      • Telefónica UK

        See how they leveraged PlatformDIGITAL™ Data Hub to localise data aggregation, staging, analytics, streaming and data management to optimise data exchange and maintain data compliance.

        Keep Reading
      • Criteo

        By partnering with a company like Digital Realty, Criteo has somebody who can work with them to ensure they move a long way towards their sustainability goals

        Keep Reading
      • Join Digital

        With increasing demand for a turnkey experience, Join™ helps their customers brings the built and digital worlds together with the essential Network-as-a-Service and IT-as-a-Service offerings for Smart Buildings and Smart Workplaces.

        Keep Reading
      • AIB

        AIB, Inc., a leading data exchange and management firm serving over 1600 automotive customers, sought to diversify their cloud portfolio to realize reduced latency, increased availability, and harden security posture.

        Keep Reading
    • Data Gravity Insights Hub

      Click to learn more

    • Investor Relations

      Digital Realty owns, acquires, develops and operates data centers. The company is focused on providing data center, colocation and interconnection solutions for domestic and international customers.

    • NYSE: DLR


      -0.01 (-0.01%)
      * Previous Day's Close
    • Investor Relations
    • Leadership
— Blog

Want to Grow as a Service Provider? Don’t Forget These 3 Key Factors

Doug Fulton
February 26, 2015

Opening that first out-of-market or out-of-country Point of Presence (POP) is always a big step for a carrier to take. But having worked with hundreds of telecommunications carriers on doing exactly this, I’d like to share some insight on what to look for in a colocation provider while growing your service provider business.

Here are 3 key factors for evaluating a colocation provider on their ability to help you grow:

  1. Location, location, location.
    In the carrier business, high performance connectivity is king. Make sure you choose the right location for your business. If the location you’re looking at doesn’t provide the opportunities you need to take that natural next step in the evolution of your company, look elsewhere.

    Having the underlying infrastructure and necessary redundancy might seem like a no-brainer in this business, but it is something that is often overlooked. Make sure you work with a partner with a strong history of uptime and 24/7 support, and more importantly, someone who supports that uptime history with a 100% SLA. Do not accept anything less.
  2. Future growth opportunities.
    Look to the future. A location might have the three or four other carrier partners you’re using today for NNIs or direct peering, but will that location support future growth for your company? Is there a long list of other providers and customers with whom you can do future business? What about cloud providers? As a service provider, there’s a good chance that you’re not even considering a cloud option on your network at this point in your journey. Even so, look for a location that will enable future growth, not inhibit it.
  3. Trust.
    Finally, you must choose a partner you can trust—a partner who has the people and processes in place to be there for your business. Remember: there is no price on peace of mind. Choose a partner who has a mutual benefit in helping your business grow, like Telx does with our online MarketplacePORTAL and our in-person MarketplaceLIVE events.

Evaluating a potential partner in the process of positioning your business for growth involves many factors, but the most important are location, growth opportunities, and trust. As someone who has personally helped many carriers go through this exact same process, I can say with certainty that you’d have a hard time going wrong if you prioritize these three factors here.

To learn more about how Telx can help your carrier business grow, please reach out via the contact page of our site, or by Twitter, Facebook, or LinkedIn. We have extensive experience in this space and would love to answer any questions you may have.