MarketplacePORTAL - Improving the Customer Experience Vol. 2

May 4, 2015
Josh Neuroth

Access Rights Enhancement

Today, we’re excited to announce a new enhancement for the MarketplacePORTAL Access Rights interface.

Telx colocation customers use the Access Rights interface to manage who has access to their space inside the data center.

Before this release, a data center manager had to add a contact to each individual facility for building access. This was a time consuming process when a contact needed building access to multiple data centers.

Now, with only a few clicks (or touches), the data center manager can authorize the contact for multiple data centers from the same interface.

Mobile Browser Support

The MarketplacePORTAL supports mobile browsers through Responsive Design.

iOS/Android Mobile App Coming Soon

In addition to the MarketplacePORTAL enhancements, Telx is currently finishing development of a native app for Apple iOS and Google Android devices. The native mobile app is specifically designed to enhance the user experience for mobile users, making it easier than ever to manage your data center resources. Look for the mobile app release summer 2015.

We hope these enhancements will make for a better experience. If you have any questions, please reach out to our team at marketplaceportal@telx.com.

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